Profiting in America's multicultural marketplace : how to do business across cultural lines / by Sondra Thiederman.
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Available copies
- 1 copy at The Center Library.
Current holds
0 current holds with 1 total copy.
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| The Center Library | 658.3041 1 Thiederman | 116240 | Stacks | Available | - |
Record details
- ISBN: 0669219290 (alk. paper) :
- Physical Description: xxiv, 262 p. ; 24 cm.
- Publisher: New York : Lexington Books ; c1991.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references (p. [253]) and index. |
| Formatted Contents Note: | Making diversity work : a look at the basics -- Language and accent differences : how to bridge the communication gap -- The unspoken message : how to decipher body language -- Values : how to understand cultural differences -- Honoring cultural differences in etiquette and style : how to avoid alienation -- Cross-cultural customer service and sales : how to achieve client satisfaction -- The multicultural work force : how to manage across cultural boundaries -- A recap of what you've learned -- Epilogue: The finishing touches -- Appendix: Foreign-language phrases. |
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| Subject: |
Business communication. Intercultural communication. |
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